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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Pelton

September 8, 2026

5  out of  5
rating by Steve Pelton
"They're always ready to help, and answer my questions thoroughly, and with good humor."
We responded:
"Thanks so much for your kind review, Steve! We appreciate you very much, and we love that you like our humor as well. Thanks again! "
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Max Hondlik

September 1, 2026

5  out of  5
rating by Max Hondlik
"Megan was absolutely exceptional. Very personal and kind and by far the quickest process I've had with any insurance company. Highly highly recommends working with her!"
We responded:
"Thank you so much, Max! We are thrilled to hear Megan was exceptional - your kind words about her warmth, personal attention, and speed truly mean a lot. We appreciate your recommendation and are grateful that you chose our agency team for your insurance needs. If there's anything we can do for you, we will be here to help! "
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Daniel Hegwood

August 28, 2026

5  out of  5
rating by Daniel Hegwood
"I have been working with Megan D. and the Detlefsen Insurance Agency for 10 years and they have been the best and most responsive team that I have ever worked with on my insurance policies. I would recomend them 100% for anyones insurance needs."
We responded:
"Thank you so much for the fantastic 5-star review, Daniel! We truly appreciate you trusting Megan and our agency team for the past 10 years. It means a lot to hear that we have been the best and most responsive team you have worked with - and we are honored you would recommend us so strongly! We look forward to supporting you with all of your insurance needs for many more years to come. "
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Naomi Szczepanski

August 28, 2026

5  out of  5
rating by Naomi Szczepanski
"Friendly, helpful and knowledgeable and timely with responses! Thank you for helping us save money!"
We responded:
"Thanks so much for the kind 5-star review, Naomi! We are so glad that you found our team friendly, helpful, and knowledgeable - and that you have experienced timely responses. We truly appreciate your trust, and we are especially happy that we could help you save some money. Thanks again for choosing our agency! "
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Terence Tilford

August 22, 2026

5  out of  5
rating by Terence Tilford
"I’ve been a customer with this agency for 42 years. From a 20 year old kid with just a car, needing a simple policy to 62 with an entire portfolio of multiple personal, real estate and business policies. All under one roof. I wouldn’t be with anyone else. Megan and the entire staff take excellent care of me and my insurance needs. I couldn’t imagine being with any other agency."
We responded:
"Terry - WOW! Thank you SO much for the incredible 5-star review, and especially for sharing your story. 42 years of trust us truly special to us, and we are honored that you have been with our agency through all of the different stages of life and coverage needs. Megan and the entire team are committed to providing service & coverage to keep you "under one roof" for your personal, real estate, & business insurance policies - we are so glad that we have been able to take great care of you! We look forward to serving you for many more years to come."
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Kristin Branlund

August 18, 2026

5  out of  5
rating by Kristin Branlund
"I highly recommend this insurance company. Their customer service is excellent, and they are always responsive and easy to work with. After many years as a customer, I remain very pleased with the service they provide."
We responded:
"Thank you so much for the amazing 5-star review, Kristin! We truly appreciate your recommendation and the kind words about our customer service. We are so grateful for the trust you have placed in us over the years, and we we are happy to continue assisting you long into the future! "
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Sean Cole

August 14, 2026

5  out of  5
rating by Sean Cole
"They're always great service and have answers for any insurance questions I have."
We responded:
"Thanks so much for the wonderful review, Sean! We are grateful to have you as a customer and for the trust that you place in our team. We are always here to help with any insurance questions... Just give us a call when you need assistance! Thanks again! "
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Patriot 1

August 12, 2026

5  out of  5
rating by Patriot 1
"Great office to work with always. 👍👍👍"
We responded:
"Aw, thank you! We are so happy to have you with our office - and you are so right, Megan knows her stuff! 😉 Thank you for your review."
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KING ROO

August 11, 2026

5  out of  5
rating by KING ROO
"The Best Place with the Best Helpful Staff that gets the job done. I'm truly grateful to be with them for over 5 years."
We responded:
"Thank you!"
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Ryan Rambaum

August 7, 2026

5  out of  5
rating by Ryan Rambaum
"We have all our insurance through Kirk Detlefsen for almost 20 years. Great service and also there to help when we call! We also love that they support Miracle League."
We responded:
"Hi Ryan! We are so grateful for your continued trust in Kirk's State Farm agency office for this long - 20 years!! Thank you for recognizing our service and responsiveness when you contact us. We also truly appreciate your support of the local Miracle Leagues too! We are proud to partner with wonderful community organizations like them. Thank you again! "
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Brenda Hanson

August 6, 2026

5  out of  5
rating by Brenda Hanson
"My insurance has been with State Farm since I had my first car over 40 years ago. I have always had great service, questions answered quickly and fast claim turn around. I am in real estate and have referred buyers to the Burnsville office several times. The office staff is wonderful to work with and the value is amazing."
We responded:
"Brenda, we can't thank you enough for your kind words. Your long-time loyalty and the fact that you have referred buyers to our agency speaks volumes! We are so glad that our team has been able to provide great service, fast responses, and smooth claims support to you. We appreciate you very much! "
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Matt Smith

August 5, 2026

5  out of  5
rating by Matt Smith
"Megan is always such an amazing help"
We responded:
"Hi Matt - thank you! We are so glad that Megan has been such an amazing help for you. We truly appreciate your support! "
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Adam Carlson

August 4, 2026

5  out of  5
rating by Adam Carlson
"Kelly was awesome! Super knowledgeable and easy to work with. Explained complicated issues with ease! 10 out of 10"
We responded:
"Adam, thank you so much for the wonderful review! We are thrilled that Kelley was able to help, and that she made it easy to work with, and could explain everything clearly. We truly appreciate your support -- 10/10 back at you! "
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Langley A

July 31, 2026

5  out of  5
rating by Langley A
"Kristi came to our school to talk about car insurance. She gave us lots of good information about insurance and what to do in different situations. She made the learning fun with lots of games!"
We responded:
"Thank you so much for the kind review! We are thrilled that you felt that the school visit was helpful and informative. Kristi & Megan loved visiting with your group, and they are so glad that the games made learning enjoyable. We appreciate you! "
Profile photo of Doug Larson

Doug Larson

July 27, 2026

5  out of  5
rating by Doug Larson
"I switched my insurance (home and auto) over to Kirk's State Farm agency and couldn't be happier. The support team has been excellent. All friendly and want to help you. Keep up the good work team!"
We responded:
"Thank you for the wonderful 5-star review, Doug! We are grateful that you chose to come to our agency for your home and auto coverage. It is great to hear that our support team had been friendly and helpful - and that you feel taken care of. Thanks again, and we look forward to assisting when you next need any support. "
Profile photo of Kevin Dalum

Kevin Dalum

July 16, 2026

5  out of  5
rating by Kevin Dalum
"My family has been with Detlefsen for decades - through three residences, a half a dozen cars, a handful of claims, and numerous phone calls. The human connection is what sets this agency apart: they way that the staff works with clients and is sincere and caring. I look forward to many more decades with them!"
We responded:
"Kevin, thanks so much for taking the time to share your experience. We truly appreciate your family's long -standing relationship with our agency office. It means a lot to hear that you feel the personal, sincere support that we aim to provide - whether it's helping with coverage questions, claims, or new policies. We look forward to continuing to serve you and your family for many years to come. Thank you again! "
Profile photo of Brandon Baker

Brandon Baker

July 8, 2026

5  out of  5
rating by Brandon Baker
"The Kirk Detlefsen team here is 10/10 amazing! I know it sounds cliche, but they honestly do treat you like family and care about what's going on. Would definitely recommend people work with them."
We responded:
"Thank you so much for the stellar 5-star review, Brandon! We are honored to hear that our team here at Detlefsen Insurance feels like family to you - being genuinely caring and invested in what's going on with your coverage and your life is exactly how we want to serve.

We really appreciate your recommendation, and we are grateful for continuing to be your State Farm go-to team. Thank you again! "
Profile photo of Joe Van den Berghe

Joe Van den Berghe

July 2, 2026

5  out of  5
rating by Joe Van den Berghe
"Great insurance provider with that old fashioned customer service we all love. Sara, Megan, and team are all wonderful."
We responded:
"Joe, thank you SO much for the wonderful 5-star review! We are so happy that you are experiencing the kind of "old-fashioned" customer service we pride ourselves on.

Your kind words have been shared with Sara, Megan, & the whole team. Thank you for trusting Detlefsen Insurance and State Farm with your insurance needs. "
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Michelle McClung

June 30, 2026

5  out of  5
rating by Michelle McClung
"I can’t speak highly enough of this State Farm location. Everyone is always so helpful and kind! Every time I call I get the answers to my questions and whatever I need quickly and efficiently. I can’t say enough great things and I highly recommend them for all of your insurance needs. I also want to send a SHOUT OUT to Christiana because she has been so helpful these past few weeks with getting us the documentation and whatever we have needed in purchasing our new home. Through all of the stress that purchasing a new home brings, it was so refreshing to have a person like Christiana on our side and helping us along the way to get what was needed sent over to expedite the process of buying our forever home. THANK YOU Christiana!! You have been such a great State Farm friend to us. You really are the definition of “Like a Good Neighbor State Farm is there”."
We responded:
"Thank you so much. Michelle! We truly appreciate your kind words and the 5-star review. We are so glad that our team has been able to help you whenever you call -- quicky, clearly, and with the helpful, friendly service you deserve.

And the huge shout out to Christiana has been received - your note means a lot! We are thrilled she could support you through the paperwork and stay by your side during the stress of buying your new home. Congratulations on your new forever home, and thank you for trusting Detlefsen Insurance and State Farm with your insurance needs!

We are honored to have you as a customer... And we will continue to live up to the "Like a Good Neighbor, State Farm is there" pledge. "
Profile photo of Ashlea Orth

Ashlea Orth

June 23, 2026

5  out of  5
rating by Ashlea Orth
"Extremely knowledgeable team who truly cares about your coverage!"
We responded:
"Hi Ashlea!

Thanks so much for your wonderful review! We are thrilled that you feel our team is so knowledgeable and that we genuinely care about making sure you have the best coverage... We sure do care about that!

We are also grateful you trust us with all of your insurance needs, including that life insurance! We will be here when you need anything down the road. Thanks again! "
Profile photo of Chauloan Le

Chauloan Le

June 19, 2026

5  out of  5
rating by Chauloan Le
"Great service and friendly folks in the business to help! Enjoyed reviewing our policies with Kelley. And I love that you are in my city! Thanks for being friendly and helpful and offering ways to save on my insurance needs."
We responded:
"Hi Chauloan,

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. We are glad you enjoyed reviewing your policies with Kelley and that our team has been friendly and helpful when you have needed us.

We are also thrilled that we are in the same city as you! It makes things a lot easier to talk to someone who knows our area.

Thanks again for trusting us! "
Profile photo of Steve Lewis

Steve Lewis

June 17, 2026

5  out of  5
rating by Steve Lewis
"Amanda was so helpful and thorough in the review of our insurance coverage."
We responded:
"Thank you so much for the kind review, Steve! Amanda is happy to be of service, as are the rest of us. Let us know when you next need assistance, and we'll be here for you! "
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Shirley Malecha

June 3, 2026

5  out of  5
rating by Shirley Malecha
"At Detlefsen Insurance Christiana responded quickly to questions regarding my mortgage insurance. Within hours, she was able to research the policy and contact the parties involved. Her professionalism and efficiency, along with the rest of the office staff, brought forward results for all entities involved (consumer, banker, insurer)."
We responded:
"Thank you so much for the wonderful 5-star review, Shirley! We are thrilled to hear that Christiana responded quickly and was able to research your homeowners policy in conjunction with your mortgage and connect with everyone involved. Providing professional and efficient service is exactly what we aim for.

We truly appreciate your trust in Detlefsen Insurance Agency and we will be here when you need us!"
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Karin Cleveland

June 2, 2026

5  out of  5
rating by Karin Cleveland
"Christiana has been extremely helpful as we navigate some unusual circumstances with my Dad’s car insurance. He’s elderly so she has been working with closely with me to provide all the information I need. Highly recommend!"
We responded:
"Karin, thank you so much for the 5-star rating! We value helping our customers, and we especially want to help those such as your dad because we know how tough it can be in handling things for our loved ones. Thanks again - we'll be here when you need us next time! "
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Kelly Schaefer

June 2, 2026

5  out of  5
rating by Kelly Schaefer
"It is always a pleasure working with our Agent. Megan was so incredibly helpful with reviewing our policy."
We responded:
"Thanks so much for your kind review, Kelly! Megan and the rest of our team are here to assist anytime you need us. Thanks again! "