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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean Cole

August 14, 2026

5  out of  5
rating by Sean Cole
"They're always great service and have answers for any insurance questions I have."
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Patriot 1

August 12, 2026

5  out of  5
rating by Patriot 1
"Great office to work with always. 👍👍👍"
We responded:
"Aw, thank you! We are so happy to have you with our office - and you are so right, Megan knows her stuff! 😉 Thank you for your review."
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KING ROO

August 11, 2026

5  out of  5
rating by KING ROO
"The Best Place with the Best Helpful Staff that gets the job done. I'm truly grateful to be with them for over 5 years."
We responded:
"Thank you!"
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Ryan Rambaum

August 7, 2026

5  out of  5
rating by Ryan Rambaum
"We have all our insurance through Kirk Detlefsen for almost 20 years. Great service and also there to help when we call! We also love that they support Miracle League."
We responded:
"Hi Ryan! We are so grateful for your continued trust in Kirk's State Farm agency office for this long - 20 years!! Thank you for recognizing our service and responsiveness when you contact us. We also truly appreciate your support of the local Miracle Leagues too! We are proud to partner with wonderful community organizations like them. Thank you again! "
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Brenda Hanson

August 6, 2026

5  out of  5
rating by Brenda Hanson
"My insurance has been with State Farm since I had my first car over 40 years ago. I have always had great service, questions answered quickly and fast claim turn around. I am in real estate and have referred buyers to the Burnsville office several times. The office staff is wonderful to work with and the value is amazing."
We responded:
"Brenda, we can't thank you enough for your kind words. Your long-time loyalty and the fact that you have referred buyers to our agency speaks volumes! We are so glad that our team has been able to provide great service, fast responses, and smooth claims support to you. We appreciate you very much! "
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Matt Smith

August 5, 2026

5  out of  5
rating by Matt Smith
"Megan is always such an amazing help"
We responded:
"Hi Matt - thank you! We are so glad that Megan has been such an amazing help for you. We truly appreciate your support! "
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Adam Carlson

August 4, 2026

5  out of  5
rating by Adam Carlson
"Kelly was awesome! Super knowledgeable and easy to work with. Explained complicated issues with ease! 10 out of 10"
We responded:
"Adam, thank you so much for the wonderful review! We are thrilled that Kelley was able to help, and that she made it easy to work with, and could explain everything clearly. We truly appreciate your support -- 10/10 back at you! "
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Langley A

July 31, 2026

5  out of  5
rating by Langley A
"Kristi came to our school to talk about car insurance. She gave us lots of good information about insurance and what to do in different situations. She made the learning fun with lots of games!"
We responded:
"Thank you so much for the kind review! We are thrilled that you felt that the school visit was helpful and informative. Kristi & Megan loved visiting with your group, and they are so glad that the games made learning enjoyable. We appreciate you! "
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Doug Larson

July 27, 2026

5  out of  5
rating by Doug Larson
"I switched my insurance (home and auto) over to Kirk's State Farm agency and couldn't be happier. The support team has been excellent. All friendly and want to help you. Keep up the good work team!"
We responded:
"Thank you for the wonderful 5-star review, Doug! We are grateful that you chose to come to our agency for your home and auto coverage. It is great to hear that our support team had been friendly and helpful - and that you feel taken care of. Thanks again, and we look forward to assisting when you next need any support. "
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Kevin Dalum

July 16, 2026

5  out of  5
rating by Kevin Dalum
"My family has been with Detlefsen for decades - through three residences, a half a dozen cars, a handful of claims, and numerous phone calls. The human connection is what sets this agency apart: they way that the staff works with clients and is sincere and caring. I look forward to many more decades with them!"
We responded:
"Kevin, thanks so much for taking the time to share your experience. We truly appreciate your family's long -standing relationship with our agency office. It means a lot to hear that you feel the personal, sincere support that we aim to provide - whether it's helping with coverage questions, claims, or new policies. We look forward to continuing to serve you and your family for many years to come. Thank you again! "
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Brandon Baker

July 8, 2026

5  out of  5
rating by Brandon Baker
"The Kirk Detlefsen team here is 10/10 amazing! I know it sounds cliche, but they honestly do treat you like family and care about what's going on. Would definitely recommend people work with them."
We responded:
"Thank you so much for the stellar 5-star review, Brandon! We are honored to hear that our team here at Detlefsen Insurance feels like family to you - being genuinely caring and invested in what's going on with your coverage and your life is exactly how we want to serve.

We really appreciate your recommendation, and we are grateful for continuing to be your State Farm go-to team. Thank you again! "
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Joe Van den Berghe

July 2, 2026

5  out of  5
rating by Joe Van den Berghe
"Great insurance provider with that old fashioned customer service we all love. Sara, Megan, and team are all wonderful."
We responded:
"Joe, thank you SO much for the wonderful 5-star review! We are so happy that you are experiencing the kind of "old-fashioned" customer service we pride ourselves on.

Your kind words have been shared with Sara, Megan, & the whole team. Thank you for trusting Detlefsen Insurance and State Farm with your insurance needs. "
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Michelle McClung

June 30, 2026

5  out of  5
rating by Michelle McClung
"I can’t speak highly enough of this State Farm location. Everyone is always so helpful and kind! Every time I call I get the answers to my questions and whatever I need quickly and efficiently. I can’t say enough great things and I highly recommend them for all of your insurance needs. I also want to send a SHOUT OUT to Christiana because she has been so helpful these past few weeks with getting us the documentation and whatever we have needed in purchasing our new home. Through all of the stress that purchasing a new home brings, it was so refreshing to have a person like Christiana on our side and helping us along the way to get what was needed sent over to expedite the process of buying our forever home. THANK YOU Christiana!! You have been such a great State Farm friend to us. You really are the definition of “Like a Good Neighbor State Farm is there”."
We responded:
"Thank you so much. Michelle! We truly appreciate your kind words and the 5-star review. We are so glad that our team has been able to help you whenever you call -- quicky, clearly, and with the helpful, friendly service you deserve.

And the huge shout out to Christiana has been received - your note means a lot! We are thrilled she could support you through the paperwork and stay by your side during the stress of buying your new home. Congratulations on your new forever home, and thank you for trusting Detlefsen Insurance and State Farm with your insurance needs!

We are honored to have you as a customer... And we will continue to live up to the "Like a Good Neighbor, State Farm is there" pledge. "
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Ashlea Orth

June 23, 2026

5  out of  5
rating by Ashlea Orth
"Extremely knowledgeable team who truly cares about your coverage!"
We responded:
"Hi Ashlea!

Thanks so much for your wonderful review! We are thrilled that you feel our team is so knowledgeable and that we genuinely care about making sure you have the best coverage... We sure do care about that!

We are also grateful you trust us with all of your insurance needs, including that life insurance! We will be here when you need anything down the road. Thanks again! "
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Chauloan Le

June 19, 2026

5  out of  5
rating by Chauloan Le
"Great service and friendly folks in the business to help! Enjoyed reviewing our policies with Kelley. And I love that you are in my city! Thanks for being friendly and helpful and offering ways to save on my insurance needs."
We responded:
"Hi Chauloan,

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. We are glad you enjoyed reviewing your policies with Kelley and that our team has been friendly and helpful when you have needed us.

We are also thrilled that we are in the same city as you! It makes things a lot easier to talk to someone who knows our area.

Thanks again for trusting us! "
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Steve Lewis

June 17, 2026

5  out of  5
rating by Steve Lewis
"Amanda was so helpful and thorough in the review of our insurance coverage."
We responded:
"Thank you so much for the kind review, Steve! Amanda is happy to be of service, as are the rest of us. Let us know when you next need assistance, and we'll be here for you! "
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Shirley Malecha

June 3, 2026

5  out of  5
rating by Shirley Malecha
"At Detlefsen Insurance Christiana responded quickly to questions regarding my mortgage insurance. Within hours, she was able to research the policy and contact the parties involved. Her professionalism and efficiency, along with the rest of the office staff, brought forward results for all entities involved (consumer, banker, insurer)."
We responded:
"Thank you so much for the wonderful 5-star review, Shirley! We are thrilled to hear that Christiana responded quickly and was able to research your homeowners policy in conjunction with your mortgage and connect with everyone involved. Providing professional and efficient service is exactly what we aim for.

We truly appreciate your trust in Detlefsen Insurance Agency and we will be here when you need us!"
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Karin Cleveland

June 2, 2026

5  out of  5
rating by Karin Cleveland
"Christiana has been extremely helpful as we navigate some unusual circumstances with my Dad’s car insurance. He’s elderly so she has been working with closely with me to provide all the information I need. Highly recommend!"
We responded:
"Karin, thank you so much for the 5-star rating! We value helping our customers, and we especially want to help those such as your dad because we know how tough it can be in handling things for our loved ones. Thanks again - we'll be here when you need us next time! "
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Kelly Schaefer

June 2, 2026

5  out of  5
rating by Kelly Schaefer
"It is always a pleasure working with our Agent. Megan was so incredibly helpful with reviewing our policy."
We responded:
"Thanks so much for your kind review, Kelly! Megan and the rest of our team are here to assist anytime you need us. Thanks again! "
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Suzanne

May 29, 2026

5  out of  5
rating by Suzanne
"All of the agents at Detlefsen agency are ready to help at a moments notice. When I call they immediately pull my account up and manage any changes I need or request.

When having trouble with a homeowners claim the agents were supreme advocates making sure I received all my benefits and had skilled repair professionals.

As a long time client with multiple accounts I find their prices to be in line with other agencies ….. but their customer service is much, much better!!!"
We responded:
"Hi Suzanne! Thank you so much for the 5-star review! We really appreciate your loyalty as a long-time customer with multiple accounts. It means a lot to hear that our team is responsive when you call, that we are able to quickly help manage your changes, and that you felt well-supported during your homeowners claim. We are proud to advocate for our customers, and we are so grateful to be recognized for it. Thanks again for your trust and for your recommendation. We will be here when you need us next time! "
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John Sullwold

May 29, 2026

5  out of  5
rating by John Sullwold
"They have been so great to work with and are excellent community partners too. They have always cared about Burnsville and the surrounding area and we are lucky to have them here! Definitely recommend!"
We responded:
"Hi John! Thank you so much for your 5-star review and for taking the time to share your experience with our agency! We truly appreciate coordinating with wonderful community partners like you as well! We love being a part of Burnsville, Eagan, & all of Dakota County to support this community in whatever way we can! "
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Steve Treu

May 27, 2026

5  out of  5
rating by Steve Treu
"I have had State Farm for 40 years and have been extremely happy with the folks at Detlefsen! Anytime I have had a question about our coverage, they are ready to help and always have my best interests in mind! I met with Sara to discuss our coverage and she was extremely helpful! Thank you!"
We responded:
"Thank you so much for the 5-atar review, and for being with State Farm for 40 years! We truly appreciate your kind words about our agency. It means a lot to hear that our team has been ready to help and is always focused on your best interest when you've had a question or needed anything.

We are grateful that you trust us to review your coverage and make sure that you feel confident with your property and auto coverages. Thank you again! "
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Brandon Dailey

May 15, 2026

5  out of  5
rating by Brandon Dailey
"Great service"
We responded:
"Thank you so much for your 5-star review, Brandon! We are grateful for your continued trust with our State Farm agency over the years, and it means a lot to hear that you have experienced great customer service yet again. We are always here if you need anything! "
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Troy Szczepanski

May 11, 2026

5  out of  5
rating by Troy Szczepanski
"I could not be more happy with our switch to State Farm and Detlefsen Insurance Agency. Not only are we saving money, but the service I received was outstanding. I had many questions and they were all answered in a very timely manner. I worked with Megan and she is second to none. Thank you!!"
We responded:
"Thank you for the wonderful review, Troy! We are so glad that you are saving money with your switch to our agency. Megan thanks you as well. She is happy to hear that she answered all of your questions promptly and with the service you expected. Welcome to State Farm - we appreciate you choosing Detlefsen Insurance Agency!"
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Kyla Shatskikh

May 8, 2026

5  out of  5
rating by Kyla Shatskikh
"Always super helpful when ever I have needed anything. Super happy helping and reassuring."
We responded:
"Thank you so much, Kyla! We are so glad that you have found us super helpful, and that we have been able to offer reassurance when you needed it. We appreciate you! "